The Web has serious problems: peddler of unreliable information, haven for criminals, spawning ground for irrational conspiracy fears, and tool for destructive people to broadcast their violence in real time and with posted recordings
But surely you agree that the Web disappoints as much as it delights.
Now the hard part—what to do about it?
Starting over is impossible.
For engineers and technovisionaries, the solution flows from an admirable U.S. tradition: building a better mousetrap.
New obligations on the digital oligarchy are based on the reality that a few companies earn huge profits from the Web; the costs of supervising the Web more closely, and rooting out unhealthy practices, should be viewed as a necessary cost of doing business for these big winners.