Business talk

Many people working in large companies speak business-buzzwords as a second language. Business language is full of pretty meaningless words. I Don’t Understand What Anyone Is Saying Anymore article tells that the language of internet business models has made the problem even worse. There are several strains of this epidemic: We have forgotten how to use the real names of real things, acronymitis, and Meaningless Expressions (like “Our goal is to exceed the customer’s expectation”). This would all be funny if it weren’t true. Observe it, deconstruct it, and appreciate just how ridiculous most business conversation has become.

Check out this brilliant Web Economy Bullshit Generator page. It generates random bullshit text based on the often used words in business language. And most of the material it generates look something you would expect from IT executives and their speechwriters (those are randomly generated with Web Economy Bullshit Generator):

“scale viral web services”
“integrate holistic mindshare”
“transform back-end solutions”
“incentivize revolutionary portals”
“synergize out-of-the-box platforms”
“enhance world-class schemas”
“aggregate revolutionary paradigms”
“enable cross-media relationships”

How to talk like a CIO article tries to tell how do CIOs talk, and what do they talk about, and why they do it like they do it. It sometimes makes sense to analyze the speaking and comportment styles of the people who’ve already climbed the corporate ladder if you want to do the same.

The Most Annoying, Pretentious And Useless Business Jargon article tells that the stupid business talk is longer solely the province of consultants, investors and business-school types, this annoying gobbledygook has mesmerized the rank and file around the globe. The next time you feel the need to reach out, touch base, shift a paradigm, leverage a best practice or join a tiger team, by all means do it. Just don’t say you’re doing it. If you have to ask why, chances are you’ve fallen under the poisonous spell of business jargon. Jargon masks real meaning. The Most Annoying, Pretentious And Useless Business Jargon article has a cache of expressions to assiduously avoid (if you look out you will see those used way too many times in business documents and press releases).

Is Innovation the Most Abused Word In Business? article tells that most of what is called innovation today is mere distraction, according to a paper by economist Robert Gordon. Innovation is the most abused word in tech. The iPad is about as innovative as the toaster. You can still read books without an iPad, and you can still toast bread without a toaster. True innovation radically alters the way we interact with the world. But in tech, every little thing is called “innovative.” If you were to believe business grads then “innovation” includes their “ideas” along the lines of “a website like *only better*” or “that thing which everyone is already doing but which I think is my neat new idea” Whether or not the word “innovation” has become the most abused word in the business context, that remains to be seen. “Innovation” itself has already been abused by the patent trolls.

Using stories to catch ‘smart-talk’ article tells that smart-talk is information without understanding, theory without practice – ‘all mouth and no trousers’, as the old aphorism puts it. It’s all too common amongst would-be ‘experts’ – and likewise amongst ‘rising stars’ in management and elsewhere. He looks the part; he knows all the right buzzwords; he can quote chapter-and-verse from all the best-known pundits and practitioners. But is it all just empty ‘smart-talk’? Even if unintentional on their part, people who indulge in smart-talk can be genuinely dangerous. They’ll seem plausible enough at first, but in reality they’ll often know just enough to get everyone into real trouble, but not enough to get out of it again. Smart-talk is the bane of most business – and probably of most communities too. So what can we do to catch it?

2,592 Comments

  1. Tomi Engdahl says:

    Röyhkeyskouluttaja Jenni Janakka – Naiset jättävät tekemättä vaikka tietävät että osaavat
    https://yle.fi/aihe/artikkeli/2018/10/21/royhkeyskouluttaja-jenni-janakka-naiset-jattavat-tekematta-vaikka-tietavat-etta

    Reply
  2. Tomi Engdahl says:

    Working with People Who Aren’t Self-Aware
    https://hbr.org/2018/10/working-with-people-who-arent-self-aware

    Even though self-awareness — knowing who we are and how we’re seen — is important for job performance, career success, and leadership effectiveness, it’s in remarkably short supply in today’s workplace. In our nearly five-year research program on the subject, we’ve discovered that although 95% of people think they’re self-aware, only 10 to 15% actually are.

    At the office, we don’t have to look far to find unaware colleagues — people who, despite past successes, solid qualifications, or irrefutable intelligence, display a complete lack of insight into how they are coming across. In a survey we conducted with 467 working adults in the U.S. across several industries, 99% reported working with at least one such person, and nearly half worked with at least four.

    Un-self-aware colleagues aren’t just frustrating; they can cut a team’s chances of success in half. According to our research, other consequences of working with unaware colleagues include increased stress, decreased motivation, and a greater likelihood of leaving one’s job.

    What’s behind the tension?

    When we’re having trouble working with someone, the problem isn’t always a lack of self-awareness on their part. Interpersonal conflict can arise from different priorities, incompatible communication styles, or a lack of trust.

    we’ve found several consistent behaviors of un-self-aware individuals:

    They won’t listen to, or accept, critical feedback.
    They cannot empathize with, or take the perspective of, others.
    They have difficulty “reading a room” and tailoring their message to their audience.
    They possess an inflated opinion of their contributions and performance.
    They are hurtful to others without realizing it.
    They take credit for successes and blame others for failures.

    In contrast to the unaware, certain difficult colleagues—like office jerks—know exactly what they’re doing, but aren’t willing to change.

    The biggest difference between the unaware and the Aware-Don’t-Care are their intentions: the unaware genuinely want to be collaborative and effective, but don’t know they’re falling short. Whereas the Aware-Don’t-Care unapologetically acknowledge their behavior (“Of course I’m pushy with clients. It’s the only way to make the sale!”), the unaware can’t see how they’re showing up (“That client meeting went well!”).

    Helping the unaware
    Once you’ve determined someone suffers from a lack of self-awareness, it’s time to honestly assess whether they can be helped.

    But the odds can be steep. Our survey found that although 70% of people with unaware colleagues have tried to help them improve, only 31% were successful or very successfuL

    Reply
  3. Tomi Engdahl says:

    The Key To Impressing At Interviews And First Dates Is Really Simple, But Most Of Us Don’t Do It
    https://www.iflscience.com/brain/the-key-to-impressing-at-interviews-and-first-dates-is-really-simple-but-most-of-us-dont-do-it/

    Aside from simply being the best candidate for a job or being irresistibly charming to a person you’re meeting for the first time, there are many psychological hacks one can use to make a good first impression. Some are simple, like smile and make eye contact, whereas others are subtler, such as mirroring the other person’s body language.

    new study by psychologist Janina Steinmetz suggests that we have been going about it all wrong.

    Steinmetz concluded that people who emphasize how hard work and determination played into their accomplishments came off as more desirable than those who attributed their accomplishments to innate ability.

    “A success story isn’t complete without the hard work and explanation of why we were successful,” she said in a statement. “Did the success come easy, thanks to one’s talents, or was it attained through hard work? Both of these attributions can be part of successful self-promotion, but my research shows that emphasizing effort is more likely to garner a positive impression and people really want to know the story behind your success.”

    Reply
  4. Tomi Engdahl says:

    8 ways interviewers turn off IT job seekers
    https://enterprisersproject.com/article/2018/10/8-ways-interviewers-turn-it-job-seekers?sc_cid=7016000000127ECAAY

    Having trouble filling open positions in IT? You’re certainly not alone – but the culprit may be a flawed or dated approach to interviews

    Recruiting the best IT talent is as challenging as ever. Companies are more willing to bend over backward to secure their favorite candidates – from offering more job flexibility to upping their salary offers, according to survey data from Robert Half. One software company recently made headlines for starting the recruiting process with middle school students. In India, more than 50,000 tech jobs are vacant due to a shortage of qualified candidates, especially for data science and AI roles.

    When it comes to the hiring process, highly skilled technology professionals hold many of the cards

    Reply
  5. Tomi Engdahl says:

    How to have tough conversations: 8 tips
    https://enterprisersproject.com/article/2018/10/how-have-tough-conversations-8-tips?sc_cid=7016000000127eyAAA

    No raise. No promotion. Quality problems. All leaders have to deliver tough news sometimes: Use these strategies to deal with difficult discussions

    Reply
  6. Tomi Engdahl says:

    Set better career goals: A step-by-step guide
    https://opensource.com/open-organization/18/10/collaborative-transparent-goal-setting?sc_cid=7016000000127ECAAY

    In open organizations, people tend to set goals transparently and collaboratively. Here’s how to do it.

    Reply
  7. Tomi Engdahl says:

    How to show you deserve a raise: 6 tips
    https://enterprisersproject.com/article/2018/10/how-show-you-deserve-raise-6-tips?sc_cid=7016000000127ECAAY

    Time for a bump in pay? Use these strategies to prove that it’s time for a raise

    Reply
  8. Tomi Engdahl says:

    Does your team need to learn how to break things?
    https://opensource.com/article/18/11/security-devops-steps?sc_cid=7016000000127ECAAY

    Steps to building tools (automation) and changing people (culture).

    Reply
  9. Tomi Engdahl says:

    20 Tricks to Appear Smart In Meetings
    https://www.sadanduseless.com/work-meeting-lifehacks/

    This is a sneak-peak selection of the 20 funniest tricks you should totally use

    Reply
  10. Tomi Engdahl says:

    10 avoidable career mistakes (and how to conquer them)
    https://opensource.com/open-organization/18/11/avoidable-career-mistakes?sc_cid=7016000000127ECAAY

    Working openly means admitting when we’ve made mistakes. What would you do differently if you could?

    Reply
  11. Tomi Engdahl says:

    How to explain APIs in plain English
    https://enterprisersproject.com/article/2018/11/how-explain-apis-plain-english?sc_cid=7016000000127ECAAY

    APIs play an important role in building today’s apps, but how do you explain them to people who aren’t developers? Let’s talk definitions and business benefits

    Interest in APIs is getting re-stoked because of the central role they occupy in cloud and cloud-native development.

    So why are APIs still so often misunderstood?

    What is an API?
    Barry Walker, software architect at CYBRIC: “An API is a documented way for developers to share pieces of functionality. It’s meant to give developers an easy and standard way to build functionality without having to write all of their own code.”

    “This allows developers to connect different systems, or components of a system, without having to understand all of the complexity.”

    Reply
  12. Tomi Engdahl says:

    WORK
    https://www.1843magazine.com/features/escape-to-another-world

    1843 MAGAZINE

    WORK
    ESCAPE TO ANOTHER WORLD
    As video games get better and job prospects worse, more young men are dropping out of the job market to spend their time in an alternate reality. Ryan Avent suspects this is the beginning of something big

    Reply
  13. Tomi Engdahl says:

    25 Dying Professions You Should Avoid
    https://www.workandmoney.com/s/dying-professions-83f89af396e34d92?utm_campaign=dyingprofessions-829d3379ced54543&utm_medium=cpc&utm_source=out&utm_term=CNN+Edition+%28Turner+International%29

    John Pugliano, author of “The Robots are Coming: A Human’s Survival Guide to Profiting in the Age of Automation,” sees plenty of white collar jobs that will be threatened by automation.

    “Bottom line, any routine job that can easily be defined by a mathematical or logic equation will be at risk,” Pugliano said. “Opportunity will be [there] for those that can create new produces/services or solve/fix unexpected problems.”

    Reply
  14. Tomi Engdahl says:

    How to future-proof your IT job in the age of AI
    Who’s afraid of robots? Here’s how to stay one step ahead of the competition
    https://enterprisersproject.com/article/2018/11/how-future-proof-your-it-job-age-ai?sc_cid=7016000000127ECAAY

    Could a robot do your job? Could you help a robot do its job? If you are thinking about your career development and where you’d like to be a year from now, it’s time to ask yourself these questions. IDC estimates that 40 percent of digital transformation initiatives in 2019 will use AI services, and by 2021, 75 percent of enterprise applications will use AI. No matter your title – from entry level to CIO – it’s wise to think about how your role and responsibilities may shift as technologies like AI, automation, and robotics evolve and get smarter.

    Reply
  15. Tomi Engdahl says:

    WORK-LIFE BALANCE
    How Our Careers Affect Our Children
    https://hbr.org/2018/11/how-our-careers-affect-our-children

    What working parent hasn’t felt guilty about missing soccer games and piano recitals? When there are last-minute schedule changes at work or required travel to a client site, it’s normal to worry that you’re somehow permanently scarring your little one.

    But how does our work affect our children’s lives?

    the relationship between work and family life and described how these two aspects of life are both allies and enemies. In light of the deservedly increased attention we’re now paying to mental health problems in our society, it’s worth taking a fresh look at some of our findings on how the emotional lives of children — the unseen stakeholders at work — are affected by their parents’ careers.

    Reply
  16. Tomi Engdahl says:

    We also found children were better off when parents cared about work as a source of challenge, creativity, and enjoyment, again, without regard to the time spent. And, not surprisingly, we saw that children were better off when parents were able to be physically available to them.

    Reply
  17. Tomi Engdahl says:

    When to Cut Your Losses on a Wasteful Security Project
    https://www.securityweek.com/when-cut-your-losses-wasteful-security-project

    In a December 2011 Forbes article entitled “How To Waste $100 Billion: Weapons That Didn’t Work Out”, author Loren Thompson discusses a number of government weapons programs that were scrapped after billions of dollars were sunk. The circumstances under which each project went south vary, but they do share one very interesting point in common. What is that point? That the question of when to cut losses should have been asked and discussed at several different points along the way. Unfortunately, it never was, and the results speak for themselves.

    Managing a large, complex military project is, not surprisingly, extremely complex.

    How To Waste $100 Billion: Weapons That Didn’t Work Out
    https://www.forbes.com/sites/lorenthompson/2011/12/19/how-to-waste-100-billion-weapons-that-didnt-work-out/#517cb1a11cb5

    Reply
  18. Tomi Engdahl says:

    8 Strategies to Develop a New Product
    https://blog.hackster.io/8-strategies-to-develop-a-new-product-40c4c51a34ea

    There are multiple ways for you to develop a new physical product and bring it to market. However, the strategy that is best for you depends on your specific experience, your product, your team, and your finances. There is no strategy to develop a product that is best for everyone under every situation.

    Reply
  19. Tomi Engdahl says:

    Scaling our business beyond 500 with distributed responsibility, free of static structures or superiors
    https://www.reaktor.com/blog/scaling-our-business-beyond-500-with-distributed-responsibility-free-of-static-structures-or-superiors/?utm_medium=paid&utm_source=facebook&utm_campaign=Julkaisu%3A+“Miku+writes+about+Reaktor%2C+our+growing+pains+and…”&hsa_cam=6107536316074&hsa_grp=6107536317674&hsa_ver=3&hsa_ad=6107536318674&hsa_acc=273790800&hsa_src=fb&hsa_net=facebook

    Reply
  20. Tomi Engdahl says:

    26 Surprising Things That Can Make You Successful
    https://www.iflscience.com/editors-blog/26-surprising-things-that-can-make-you-successful/

    Sure, we all know that an Ivy League education, a stint at a blue-chip firm, and stellar sales skills can help us get ahead. But it may surprise you just how many other, seemingly random variables can contribute to your professional success.

    From the month you were born to your comedic timing, the weirdest quirks can affect how successful you’ll ultimately be.

    Reply
  21. Tomi Engdahl says:

    Overcoming Gender Stereotypes In Tech
    https://semiengineering.com/overcoming-gender-stereotypes-in-tech/

    Problems run deeper in organizations than a survey of top executives would indicate.

    Gender inequality in the workplace is more complex and deep-rooted than most studies have shown, and efforts to address those issues are only scratching the surface.

    The problem runs deeper than just moving women into upper management. It extends all the way through organizations in ways that aren’t always obvious.

    “I’ve been talking to senior women in engineering and junior women in engineering, and sadly there is a big divide,”

    Reply
  22. Tomi Engdahl says:

    People with dark personalities usually share a trait called the ‘D-factor’ — here’s what it means
    https://www.thisisinsider.com/psychopaths-narcissists-share-trait-called-the-d-factor-2018-9?utm_content=buffered9a2&utm_medium=social&utm_source=facebook.com&utm_campaign=buffer-ti

    According to a new study, there are nine common dark personality traits.
    Results of the study showed people with one trait are more likely to have one or more of the others.
    This is down to something called the “D-factor.”
    The D-factor involves a tendency to put your own goals and interest above anything else.

    Reply
  23. Tomi Engdahl says:

    Valeketteryys, kuokka ja Jussi
    https://www.nitor.com/fi/uutiset-ja-blogi/valeketteryys-kuokka-ja-jussi

    Mitä teet, kun kohtaat arkkitehtuuri- tai osaamis- tai osastorajojen mukaan muodostuneita tiimejä? No tietysti hajotat ne ja kokoat uudelleen asiakasarvon toimittamisen ympärille. Mutta jos et voi tehdä näin, on tilanteeseen huonompia ja parempia sopeutumistapoja.

    Reply
  24. Tomi Engdahl says:

    8 Tech Trends for Better Meetings
    https://blog.radissonblu.com/tech-trends-for-better-meetings/?facilitator=SCOMMERCE&csref=soc_fb_cr_sk_en_dl_/tech-trends-for-better-meetings/_radissonmeetings_techtrends_blog&dclid=CMuHt-L9it8CFQFDGAodaScNVA

    The digital age is increasingly transforming how meetings are being planned and held. But that doesn’t mean face-to-face meetings are a thing of the past. Both large and small meetings remain relevant and provide a far richer experience. So how should meetings be approached in this day in age with technology changing at such a rapid pace?

    Reply
  25. Tomi Engdahl says:

    Onko digitalisaatio hyvä vai paha? Dokumenttisarja etsii vastauksia
    https://www.dna.fi/yrityksille/blogi/-/blogs/onko-digitalisaatio-hyva-vai-paha-dokumenttisarja-etsii-vastauksia?utm_source=facebook&utm_medium=artikkeli&utm_term=tietoturva&utm_campaign=tietoturvapalvelut&utm_content=onko_digitalisaatio_hyva_vai_paha_dokumenttisarja_etsii_vastauksia

    Miten Suomen viranomaiset valvovat tietomurtoja? Mitä tapahtuu, jos soittaa nigerialaiskirjeen numeroon? Onko olemassa täydellistä tietoturvaa?

    Reply
  26. Tomi Engdahl says:

    6 steps to optimize software delivery with value stream mapping
    https://opensource.com/article/18/12/optimizing-delivery-value-stream-mapping?sc_cid=7016000000127ECAAY

    Learn how VSM can help you streamline processes, boost efficiency, and better meet customer expectations.

    Reply
  27. Tomi Engdahl says:

    3 great tips for managing, motivating and empowering IT teams
    https://blog.oneio.cloud/3-great-tips-for-managing-motivating-and-empowering-it-teams?utm_campaign=Ongoing-ONEiO-ReTA-Traffic&utm_medium=paid&utm_source=facebook&hsa_acc=46212948&hsa_ad=6119483084986&hsa_src=%5BSITE_SOURCE_NAME%5D&hsa_net=facebook&hsa_cam=6111918789186&hsa_grp=6111918797386&hsa_ver=3

    Despite being a technology led business, with a killer SaaS solution at the heart of what we do, the art of managing technical people is pretty much

    1. Present technical problems and ask for ideas

    People with a passion for IT and technology will always need to exercise and stretch their tech-muscles.

    2. Encourage talking from businesses perspective

    Almost flipping the first point on its head, one of the issues IT leaders regularly face is that IT staff struggle to get their minds out of the us vs. them or IT vs ‘the user’ mentality. Configuring services becomes about what users can and cannot do. Then, designing services becomes about saving IT time at the first-line. Language is a really important tool in changing this, as is leading by example.

    Blog, ICT, ITSM, HR / 24.09.2018
    3 great tips for managing, motivating and empowering IT teams
    Despite being a technology led business, with a killer SaaS solution at the heart of what we do, the art of managing technical people is pretty much what I spend a majority of my time doing, when I’m working with other IT leaders. Recently I have been using this time to reflect on what has worked well, when I am trying to empower IT teams to deliver great services.

    So, as a result of these recent reflections, here are my top three tips to IT leaders who want to get the most out of their people and teams.

    rawpixel-611112-unsplash

    1. Present technical problems and ask for ideas

    People with a passion for IT and technology will always need to exercise and stretch their tech-muscles. Especially when more and more of their days are being taken up with business focused and customer facing activities. Keeping up with trends in the technology they use and being able to demonstrate their skill and knowledge, motivates and excites them. So once a month or so, throw a technical problem into the ring and see what they can come up with. Something like, “I’d like to see what kind of data & insights we can pull on our event monitoring for” or “Any ideas on how we can automate some of these first line IT requests”. This stuff still has to be objective and relevant to the improvement of IT and Service Management AND you have to create time and space in the working week to making a genuinely interesting and engaging task. However; offering a challenge, then stepping back to see what people can achieve when left to play. This can do wonders for IT people who sometimes feel like they have become ‘all about the business’.

    2. Encourage talking from businesses perspective

    Almost flipping the first point on its head, one of the issues IT leaders regularly face is that IT staff struggle to get their minds out of the us vs. them or IT vs ‘the user’ mentality. Configuring services becomes about what users can and cannot do. Then, designing services becomes about saving IT time at the first-line. Language is a really important tool in changing this, as is leading by example. So always talk to your IT staff in a way that encourages them to think about how the whole business would use and understand a service. Ask questions such as “How do you think we could change this to help other people in the business with their jobs” and “Can you show me how we could use this to make things easier elsewhere in the business”. Questions that require changing the perspective of the conversation from the context of IT to the context of other areas of the business, are a huge step towards creating a more engaged and interested IT team.

    3. Enable them to own the service

    I once worked with a manager who I really admired. Whenever a member of her team would come to her for help, she would ask something like “What would you like to do about this?”. The response would often be a pretty well formulated idea or plan or solution.

    Reply
  28. Tomi Engdahl says:

    9 Actionable Tips to Attract and Hire Top-Notch Developers in 2018
    https://jobbatical.com/blog/9-actionable-tips-to-attract-and-hire-top-notch-developers-in-2018/?utm_source=facebook&utm_medium=cpc&utm_campaign=hire-developers

    Finding the right developers for your company is laborious task. That’s why we put together a list of nine actionable tips you should consider if you want to level up your hiring this year.

    Software developer job vacancies are expected to grow 17% from 2014 to 2024, but competition for open positions is fierce. Developers are the ones who build stuff for a world that is becoming more reliant on technology so demand for demand is only going to increase over the next ten years.

    This creates a “seller’s market”

    Reply
  29. Tomi Engdahl says:

    Vertailussa mallit ketteryyden skaalaamiseen: Spotify, SAFe, LeSS ja Disciplined Agile
    https://www.talentbase.fi/blogi/ketteryyden-skaalaamisen-mallit/?utm_source=facebook&utm_medium=cpc&utm_campaign=adv-ketteryyden-skaalaamisen-mallit-blogi-sponsoroitu-julkaisu

    Kaikki skaalautuvat mallit eivät automaattisesti tarjoa samoja kyvykkyyksiä. Toisten kyvykkyyksien vaatiminen vie pohjaa toisten kyvykkyyksien tavoittelulta. Skaalaamisella ei saavuteta tarvittavia hyötyjä, elleivät keinot ole suhteessa tavoitteisiin.

    Reply
  30. Tomi Engdahl says:

    Pomon palaute voi saada työntekijän loistamaan tai repiä itsetunnon riekaleiksi
    https://yle.fi/uutiset/3-10560637

    Reply

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